Last updated: January 2026
1. Introduction
We are committed to protecting and respecting your privacy. This policy explains what data we collect, how we use it, and your rights.
2. Information We Collect
- Information you give us: for example your name, email address, phone number, and enquiry content submitted through forms.
- Sensitive personal data: information related to a child's educational needs, health, or disability, where provided for advocacy support.
- Usage data: technical and usage information such as IP address, browser type, and visited pages.
3. How We Use Your Information
- To respond to enquiries and provide requested services.
- To fulfil contractual obligations.
- To protect website security and integrity.
- To improve our services and user experience.
4. Lawful Basis for Processing
We process personal data under lawful bases including consent, contract, and legitimate interests under UK GDPR.
5. Data Sharing
We do not sell personal data. We only share data with third parties where required to deliver services and with appropriate consent.
6. Your Rights
You may request access, rectification, erasure, restriction, objection, and portability where applicable. Contact us to exercise your rights.
7. Cookies
We may use cookies to improve functionality and user experience. You can manage cookies through your browser settings.
8. External Links
Our website may link to third-party websites. Their privacy practices are governed by their own policies.
9. Policy Changes
We may update this policy from time to time and publish updates on this page.
10. Contact
Email: contact@thesenadvocate.com
Address: 38 High Haden Road, Cradley Heath, West Midlands